Riggs Cat Service Available Job Openings Listing of all available openings at Riggs Cat http://riggscathiring.com/ en-US Wed, 23 Oct 2019 09:10:54 CST Utility Serviceman http://riggscathiring.com/jobDesc.asp?JobID=220 Utility Serviceman Service - Full Time Riggs CAT is an award winning, family owned and operated, Caterpillar dealership, serving the state of Arkansas by selling, renting, and servicing Caterpillar equipment since 1927 from 9 locations across the state. Our utility servicemen assist our service department in various task on the yard, including but not limited to; cleaning machines, loading and unloading equipment, and transporting equipment around the facility. Responsibilities: Clean machines, components, work areas, and parts. Maintains equipment used in performance of duties. Load and unload equipment, components, and parts. Transport equipment, components, and parts around the facility. Remove and install components, or parts. Perform maintenance on equipment and components. Perform all tasks in a manner that ensures customer satisfaction and prompt invoicing and payment for work performed. Take proper care of all company owned assets and keeps work area clean and orderly. Perform all of the above functions in a safe, efficient, and professional manner. Other duties as required in support of Riggs customers and business operations. Must be able to drive for extended period of times frequently. Employee is occasionally submitted to high levels of stress. Employee is frequently exposed to adverse weather conditions. Must adhere to all Company and department personnel policies and procedures This job description is not intended to be all-inclusive, and the employee will also perform other responsibilities as assigned by his/her immediate supervisor or other management as directed Riggs reserves the right to reverse or change job duties as the need arises. This job description does not constitute a written or implied contract of employment Physical Requirements: Must be able to exert 50 lbs. of force occasionally and 20 lbs. of force frequently. Position requires reaching, grasping, walking, jumping, climbing, bending, kneeling, and standing. Must be able to effectively communicate, both written and verbally, for contact with customers and co-workers. Must be able to hear telephone conversations. Must be able to read and comprehend information received via computer terminal, specification reports, memos, and reports. Minimum Requirements: High School diploma or GED Benefits: Paid Holidays & Vacation 401(k) Profit Sharing Plan Tuition Reimbursement Health Insurance Dental Insurance Vision Insurance Employer Paid Life Insurance Short and Long Term Disability Ins. Riggs reserves the right to reverse or change job duties as the need arises. This job description does not constitute a written or implied contract of employment. Duties may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing. RIGGS is an equal opportunity employer providing equal employment opportunities without regard to race, color, sex, religion, national origin, age, physical or mental handicap or veteran's status Tue, 25 Jun 2013 09:15:08 CST Jonesboro, AR 220 Rental Sales Manager http://riggscathiring.com/jobDesc.asp?JobID=354 Job Title: Rental Sales Manager 9-4-19 Department: Rental G10-CS Reports To: Vice President of Rental Job Summary: This is a leadership position responsible for maximizing the Utilization of rental assets and the development of Riggs CAT employees. Key Areas: Job Responsibilities: Minimum Requirements 1 - 5 years Rental Sales Leadership experience. Overnight Travel. Moderate 2 - 7 days per month. Excellent Leadership ability. Analytical Aptitude and Reasoning Proficient in the use of 'Microsoft Office Suite' Salary Range Varies with experience level. Primary Responsibilities: Effective development and leadership of the outside and inside rental salesforce Work in conjunction with branch management to exceed branch rental goals Meet or exceed R12 Time Utilization goals Meet or exceed Financial Utilization goals Exceed revenue goals at all locations Achieve jobsite coverage at all jobsites in all Rental Rep. covered territories Provide effective leadership to all sales channels as it relates to rental performance Have command of the Dodge Reports and translate the data into opportunities for outside rental sales Maintain Rental Rep score cards Provide Monthly Reporting to Caterpillar as required Provide frequent updates to VP of Rental including: jobsite coverage, individual sales performance, wins/losses, competitive updates, etc. Provide comprehensive sales and conflict resolution training to all rental 'customer facing personnel' including but not limited to: Outside Sales, Inside Sales, and Transportation personnel Review Rouse Data monthly to provide rate guidance to Corporate Rental team. Work with marketing department to develop and execute innovative marking strategies Arrange vendor ride-a-longs and sales training Leadership Provide best in class leadership to all Riggs employees Trust Education Empowerment Communication Attitude Leadership Sales Develop strategies and promotions to increase rental revenues/profits. Develop salesmen with frequent and purposeful ride-a-longs Promote and develop positive relationships with customers to maximize profits and inventory turns and minimize slow moving inventory. Provide Marketing Manager with merchandising strategies and information to promote the rental operation for maximum customer visibility. Key performance indicators New customer growth New agreement growth Active customer growth Active agreement growth Fleet utilization Financial utilization Physical Requirements Must be able to exert 40 lbs. of force occasionally and 10 lbs. Of force frequently. Position requires reaching, grasping, walking, climbing, bending, kneeling and standing. Position may be required to traverse rough or uneven ground and mounting machinery. Must be able to effectively communicate, both written and verbally, for contact with customers and co-workers. Must be able to read and comprehend information received via computer terminal, specification reports, financial contracts, technical/business correspondence and reports. Safety Attend Monthly and Quarterly Safety Training meetings. Follow all company proposed safety; performance and general conduct work rules. Notify supervisor of any accidents, near miss or safety hazards observed. Must have valid driver's license. General Adhere to all company and department personnel policies and procedures. This job description is not all-inclusive. Other responsibilities may be assigned as required by management. The company reserves the right to reverse or change job duties as the need arises. And, this description does not constitute a written or implied contract of employment. FSLA: Exempt/Administrative NOTES: Position is subject to extended work hours and be on emergency call out rotation as business dictates. Current and past performance in department assignments will be considered as a part of the selection process. Transfers between departments are contingent upon realistic resolution of any vacancy caused by transfer from current department. Duties may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing. SALARY RANGE: Dependent upon experience RIGGS is an equal opportunity employer providing equal employment opportunities without regard to race, color, sex, religion, national origin, age, physical or mental handicap or veteran's status. RIGGS continues to support this concept and the application information may be used when related to the job in question. Wed, 4 Sep 2019 13:18:34 CST Little Rock, AR 354 Rental Yard Person http://riggscathiring.com/jobDesc.asp?JobID=341 J. A. RIGGS TRACTOR COMPANY Job Posting POSITION: Rental Yardperson REPORTS TO: Rental Manager REQUIREMENTS: High School diploma or equivalent. Minimum of 1-year product usage and / or equipment maintenance experience preferred. Ability to maintain Company required records and reports. Ability to read and understand manuals related literature and schematics. Ability to communicate effectively both orally and in writing. Ability to work in adverse weather conditions. Ability to safely operate a forklift. Ability to work odd and/or additional hours. Ability to study and obtain Class B CDL driver's license. DUTIES: Check rental equipment in and out. Wash equipment as needed. Perform inspections on rental equipment. Maintain daily log and perform minor preventative maintenance to rental equipment. Deliver rental equipment as needed. Perform various safety maintenance as needed. NOTES: Position is subject to extended work hours as business dictates. Current and past performance in department assignments will be considered as a part of the selection process. Transfers between departments are contingent upon realistic resolution of any vacancy caused by transfer from current department. Duties may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing. SALARY RANGE: Dependent upon experience All applications must be turned into Human Resources. Applications will be accepted until the position is filled. FLSA Non-Exempt Thu, 13 Sep 2018 14:28:21 CST Benton - Alcoa, AR 341 Heavy Equipment Truck Driver- Little Rock http://riggscathiring.com/jobDesc.asp?JobID=344 Job Title: Heavy Equipment Truck Driver Date: 1/22/15 Reports To: Transportation Manager Department: Transportation Job Summary: Deliver equipment to customers as required. Minimum Requirements: · High school diploma or equivalent. · Valid CDL. · Ability to assist customers in obtaining needed information. · Three years over-the-road driving experience within the last seven (7) years. · Two years oversize/overweight experience is preferred. Thorough knowledge of Federal Motor Carrier Safety Regulations. · General mechanical knowledge of product line, including proper usage, maintenance and safety. · Ability to communicate effectively orally and in writing. · Ability to maintain Company and Department of Transportation required reports. Key Areas: Responsibilities: Duties · Deliver equipment to customers, as required. · Maintain Company and DOT required logs and records. Appearance · Maintain a professional, business-like appearance at all times when representing the Company. Working Conditions · Must be able to drive for extended periods of time frequently. · Employee is occasionally is submitted to high levels of stress. · Employee is frequently exposed to adverse weather conditions. Physical Requirements · Must be able to exert 100 lbs. of force occasionally and 20 lbs. of force frequently. · Position requires reaching, grasping, walking, jumping, climbing, bending, kneeling and standing. · Must be able to effectively communicate, both written and verbally, for contact with customers and co-workers. General & Other · Must adhere to all company and department personnel policies and procedures. · This job description is not intended to be all-inclusive, and the employee will also perform other responsibilities as assigned by his/her immediate supervisor or other management as directed. · Riggs reserves the right to reverse or change job duties as the need arises. This job description does not constitute a written or implied contract of employment. NOTES: Position is subject to extended work hours and be on emergency call out rotation as business dictates. Current and past performance in department assignments will be considered as a part of the selection process. Transfers between departments are contingent upon realistic resolution of any vacancy caused by transfer from current department. Duties may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing. SALARY RANGE: Dependent upon experience All applications must be turned into Human Resources. Applications will be accepted until the position is filled. RIGGS is an equal opportunity employer providing equal employment opportunities without regard to race, color, sex, religion, national origin, age, physical or mental handicap or veteran's status. RIGGS continues to support this concept and the application information may be used when related to the job in question. Wed, 26 Sep 2018 07:24:00 CST Little Rock, AR 344 Inside Sales Rep http://riggscathiring.com/jobDesc.asp?JobID=257 Job Title: INSIDE SALES REPRESENTATIVE 2-5-19 Department: Product Support, Rental, Sales Location: Various Stores Reports To: Branch Manager/Retail Sales Manager Job Summary: This is an operational position responsible for product support, sales, and rental customers. Key Areas: Job Responsibilities: Minimum Requirements 4 Year degree in Business or related field. (May be waived due to experience level) 1 - 5 years Direct, customer-facing experience Demonstrated Revenue, Profit, Time and Expense management Intermediate EXCEL and WORD experience. Identified Customer Relationship Management skills. Limited travel 1-2 nights per month maximum. Permanent Position - Mostly salary with some commission opportunities Expected Revenue - $750,000 to $1.2 million in Revenue / Year. Primary Responsibilities The position of Inside Sales Representative is accountable to provide representation for J.A. Riggs to the assigned account listing. Generate maximum revenues and profitability with customer lists. Maintain knowledge of product lines, service and support capabilities, marketing programs and objectives relating to equipment rental and service to ensure effective representation of J.A. Riggs with customer. Establish and maintain effective working relationships with customers through phone solicitations to determine equipment and service needs and provide information concerning the availability of products offered by J.A. Riggs. Assist in implementing department marketing programs designed to increase customer awareness of existing equipment, services and new products. Maintain accurate customer account information. Prepare necessary reports, summaries, and other information designed to provide accurate data to management regarding activities: Daily customer contact report, Open contract report, expense reporting, and other information necessary to support or monitor RAM effectiveness. Work with the credit department to ensure that all customer accounts within assigned accounts are maintained and monitored in an acceptable manner to support retail activities, as well as assisting in the execution of all pertinent financial documents within the required time frame as required by Riggs management. Credit approval required before machine shipment. Ensure/maintain effective relationships with customers Will be selling parts, service and rental Maintain a call list Will be assigned an Individual Learning Plan Ensure that personal conduct reflects favorably upon J.A. Riggs Tractor Company at all times. Honest and Ethical business practices are required. Secondary Responsibilities Help build and maintain a retail presence at your location. Maintain an exceptionally strong working relationship with credit, parts, sales, rental and service functional areas. Asset Management Maintain maximum attainable profitability for J.A. Riggs on all transactions. Lead generation for new and used machine sales. Understand and comply with established rental, sales and service processes and policies. Merchandising Provide competitive information and solutions to management for review to assist in marketing plan development. Maintain Call and Mail list name and address within Dealer Business Systems (DBS) for accuracy. Provide Competitive Activity Reports (CTR) on all rental and sales lost opportunities. Reported monthly. System Tools Saleslink E-Mail Correspondence Excel Spread Sheets Word Documents IRent BMTS SisWeb Leadership Teamwork: Provide a retail focus and presence with each store and adhere to outstanding customer expectations. Safety Follow all company proposed safety; performance and general conduct work rules. Notify supervisor of any accidents or safety hazards observed. Job requires traversing rough and uneven ground and driving to and from customer and job sites. Physical Requirements Must be able to exert 25 lbs. of force occasionally and 10 lbs. of force frequently. Position requires reaching, grasping, walking, climbing, bending, kneeling and standing. Position required traversing rough or uneven ground. Construction sites and customer locations. Must be able to effectively communicate, both written and verbally, for contact with customers and co-workers. Must be able to read and comprehend information received via computer terminal, specification reports, memos & reports. General Excellent verbal and written communication skills. Adhere to all company and department personnel policies and procedures. This job description is not all-inclusive. Other responsibilities may be assigned as required by management. The company reserves the right to reverse or change job duties as the need arises. And, this description does not constitute a written or implied contract of employment. Customer or territory assignments may be changed at any time: AT MANAGEMENT DISCRETION. A Sales Representative may not receive commissions or other compensation from: brokers, customers, competitive rental houses or competitive dealerships for the sale or rental of non-J.A. Riggs owned machinery within his territory / assigned customers. Attend and participate in company provided training classes. Fri, 26 Sep 2014 09:18:21 CST Benton - Alcoa, AR 257 Utility Person/Wash Rack http://riggscathiring.com/jobDesc.asp?JobID=85 POSITION: Utility Person REPORTS TO: Service Supervisor SALARY RANGE: Dependent upon experience Job Summary: Performs various and changing functions as needed in support of Service Operations. REQUIREMENTS: High School diploma or GED Ability to adapt readily to changing needs and complete assigned tasks that meet or exceed company standards. Must be able to meet Riggs driving requirements. DUTIES: Clean machines, components, facilities, and parts. Load and unload equipment, components, and parts. Transport equipment, components, and parts around the facility and to other various locations. Maintain shop equipment. Take proper care of all company owned assets and keeps work area clean and orderly. Perform all of the above functions in a safe, efficient, and professional manner. Other duties as required in support of Riggs customers and business operations. NOTES: Position is subject to extended work hours as business dictates. Current and past performance in department assignments will be considered as a part of the selection process. Transfers between departments, stores and/or companies are contingent upon realistic resolution of any vacancy caused by transfer from current department. Duties may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing. RIGGS is an equal opportunity employer providing equal employment opportunities without regard to race, color, sex, religion, national origin, age, physical or mental handicap or veteran's status Wed, 22 Aug 2007 15:34:52 CST Fort Smith, AR 85 Inside Sales Rep http://riggscathiring.com/jobDesc.asp?JobID=257 Job Title: INSIDE SALES REPRESENTATIVE 2-5-19 Department: Product Support, Rental, Sales Location: Various Stores Reports To: Branch Manager/Retail Sales Manager Job Summary: This is an operational position responsible for product support, sales, and rental customers. Key Areas: Job Responsibilities: Minimum Requirements 4 Year degree in Business or related field. (May be waived due to experience level) 1 - 5 years Direct, customer-facing experience Demonstrated Revenue, Profit, Time and Expense management Intermediate EXCEL and WORD experience. Identified Customer Relationship Management skills. Limited travel 1-2 nights per month maximum. Permanent Position - Mostly salary with some commission opportunities Expected Revenue - $750,000 to $1.2 million in Revenue / Year. Primary Responsibilities The position of Inside Sales Representative is accountable to provide representation for J.A. Riggs to the assigned account listing. Generate maximum revenues and profitability with customer lists. Maintain knowledge of product lines, service and support capabilities, marketing programs and objectives relating to equipment rental and service to ensure effective representation of J.A. Riggs with customer. Establish and maintain effective working relationships with customers through phone solicitations to determine equipment and service needs and provide information concerning the availability of products offered by J.A. Riggs. Assist in implementing department marketing programs designed to increase customer awareness of existing equipment, services and new products. Maintain accurate customer account information. Prepare necessary reports, summaries, and other information designed to provide accurate data to management regarding activities: Daily customer contact report, Open contract report, expense reporting, and other information necessary to support or monitor RAM effectiveness. Work with the credit department to ensure that all customer accounts within assigned accounts are maintained and monitored in an acceptable manner to support retail activities, as well as assisting in the execution of all pertinent financial documents within the required time frame as required by Riggs management. Credit approval required before machine shipment. Ensure/maintain effective relationships with customers Will be selling parts, service and rental Maintain a call list Will be assigned an Individual Learning Plan Ensure that personal conduct reflects favorably upon J.A. Riggs Tractor Company at all times. Honest and Ethical business practices are required. Secondary Responsibilities Help build and maintain a retail presence at your location. Maintain an exceptionally strong working relationship with credit, parts, sales, rental and service functional areas. Asset Management Maintain maximum attainable profitability for J.A. Riggs on all transactions. Lead generation for new and used machine sales. Understand and comply with established rental, sales and service processes and policies. Merchandising Provide competitive information and solutions to management for review to assist in marketing plan development. Maintain Call and Mail list name and address within Dealer Business Systems (DBS) for accuracy. Provide Competitive Activity Reports (CTR) on all rental and sales lost opportunities. Reported monthly. System Tools Saleslink E-Mail Correspondence Excel Spread Sheets Word Documents IRent BMTS SisWeb Leadership Teamwork: Provide a retail focus and presence with each store and adhere to outstanding customer expectations. Safety Follow all company proposed safety; performance and general conduct work rules. Notify supervisor of any accidents or safety hazards observed. Job requires traversing rough and uneven ground and driving to and from customer and job sites. Physical Requirements Must be able to exert 25 lbs. of force occasionally and 10 lbs. of force frequently. Position requires reaching, grasping, walking, climbing, bending, kneeling and standing. Position required traversing rough or uneven ground. Construction sites and customer locations. Must be able to effectively communicate, both written and verbally, for contact with customers and co-workers. Must be able to read and comprehend information received via computer terminal, specification reports, memos & reports. General Excellent verbal and written communication skills. Adhere to all company and department personnel policies and procedures. This job description is not all-inclusive. Other responsibilities may be assigned as required by management. The company reserves the right to reverse or change job duties as the need arises. And, this description does not constitute a written or implied contract of employment. Customer or territory assignments may be changed at any time: AT MANAGEMENT DISCRETION. A Sales Representative may not receive commissions or other compensation from: brokers, customers, competitive rental houses or competitive dealerships for the sale or rental of non-J.A. Riggs owned machinery within his territory / assigned customers. Attend and participate in company provided training classes. Fri, 26 Sep 2014 09:18:21 CST El Dorado, AR 257 Utility Person/Wash Rack http://riggscathiring.com/jobDesc.asp?JobID=85 POSITION: Utility Person REPORTS TO: Service Supervisor SALARY RANGE: Dependent upon experience Job Summary: Performs various and changing functions as needed in support of Service Operations. REQUIREMENTS: High School diploma or GED Ability to adapt readily to changing needs and complete assigned tasks that meet or exceed company standards. Must be able to meet Riggs driving requirements. DUTIES: Clean machines, components, facilities, and parts. Load and unload equipment, components, and parts. Transport equipment, components, and parts around the facility and to other various locations. Maintain shop equipment. Take proper care of all company owned assets and keeps work area clean and orderly. Perform all of the above functions in a safe, efficient, and professional manner. Other duties as required in support of Riggs customers and business operations. NOTES: Position is subject to extended work hours as business dictates. Current and past performance in department assignments will be considered as a part of the selection process. Transfers between departments, stores and/or companies are contingent upon realistic resolution of any vacancy caused by transfer from current department. Duties may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing. RIGGS is an equal opportunity employer providing equal employment opportunities without regard to race, color, sex, religion, national origin, age, physical or mental handicap or veteran's status Wed, 22 Aug 2007 15:34:52 CST Jonesboro, AR 85 Machinist http://riggscathiring.com/jobDesc.asp?JobID=118 POSITION: Machinist - Little Rock REPORTS TO: Machine Shop Manager SALARY RANGE: Dependent upon experience Job Summary: Fabricates and repairs parts and components by properly performing machining, necessary welding proceduers,a nd other associated support functions. REQUIREMENTS: High School diploma or GED Minimum requirements for appropriate classification level DUTIES: Performs basic machining operations (drilling, tapping, milling, turning, boring, deburring, and cleaning). Calculates linear dimensions needed for basic machining operations from drawings or blue prints. Performs complex machining operations (indexing, gear cutting, spline cutting, double-lead thread cutting, cutting precision tapers, etc.). Calculates linear, angular, and radial dimensions needed for basic and complex machining operations from drawings or blue prints. Set and read precision measuring tools and apply to machining operations. Fabricate or repair basic or complex machined parts from blueprints or drawings. Performs final inspection on basic and complex machined parts. Locate and use information from Machinists Hand Book for basic and complex machining operations. Assists or performs machine work in the field when needed to support customers. Maintains and cleans machines, tools, and work area. Load and unload equipment, components, and parts. Transport equipment, components, and parts around the facility. Complete service documentation, parts acquisition and return, tool acquisition and return, service and technical information retrieval, and other activities to enable prompt invoicing and collection of service work performed. Perform all tasks in a manner that ensures customer satisfaction and prompt invoicing and payment for work performed. Take proper care of all company owned assets and keeps work area clean and orderly. Assist in training lower level Machinists when needed. Perform all of the above functions in a safe, efficient, and professional manner. Other duties as required in support of Riggs customers and business operations. NOTES: Position is subject to extended work hours as business dictates. Current and past performance in department assignments will be considered as a part of the selection process. Transfers between departments, stores and/or companies are contingent upon realistic resolution of any vacancy caused by transfer from current department. Duties may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing. RIGGS is an equal opportunity employer providing equal employment opportunities without regard to race, color, sex, religion, national origin, age, physical or mental handicap or veteran's status Fri, 20 Jun 2008 14:14:48 CST Little Rock, AR 118 Component Rebuild Technician http://riggscathiring.com/jobDesc.asp?JobID=170 POSITION: Component Rebuild Technician REPORTS TO: Service Supervisor SALARY RANGE: Dependent upon experience Job Summary: Recondition or rebuild components from products sold or serviced by Riggs Cat. REQUIREMENTS: High School diploma or GED Minimum requirements for appropriate classification level. DUTIES: Clean machines, components, and parts. Load and unload equipment, components, and parts. Transport equipment, components, and parts around the facility. Remove and install, disassemble and assemble, and repair or recondition equipment, components, or parts. Determine reusability of parts. Performance test and make necessary adjustments to equipment, components, or parts, using proper tooling and service information. Diagnose and correct the cause of malfunction or complaint on components using the proper tooling and most current service information. Plan and conduct reconditioning type repairs. Complete service documentation, parts acquisition and return, tool acquisition and return, service and technical information retrieval, and other activities to enable prompt invoicing and collection of service work performed. Perform all tasks in a manner that ensures customer satisfaction and prompt invoicing and payment for work performed. Take proper care of all company owned assets and keeps work area clean and orderly. Make minor repairs or assists Field Technicians in the field when needed to support customers. Assist in training lower level Technicians when needed. Perform all of the above functions in a safe, efficient, and professional manner. Other duties as required in support of Riggs customers and business operations NOTES: Position is subject to extended work hours as business dictates. Current and past performance in department assignments will be considered as a part of the selection process. Transfers between departments, stores and/or companies are contingent upon realistic resolution of any vacancy caused by transfer from current department. Duties may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing. RIGGS is an equal opportunity employer providing equal employment opportunities without regard to race, color, sex, religion, national origin, age, physical or mental handicap or veteran's status Fri, 29 Oct 2010 08:32:26 CST Fort Smith, AR 170 Component Rebuild Technician http://riggscathiring.com/jobDesc.asp?JobID=170 POSITION: Component Rebuild Technician REPORTS TO: Service Supervisor SALARY RANGE: Dependent upon experience Job Summary: Recondition or rebuild components from products sold or serviced by Riggs Cat. REQUIREMENTS: High School diploma or GED Minimum requirements for appropriate classification level. DUTIES: Clean machines, components, and parts. Load and unload equipment, components, and parts. Transport equipment, components, and parts around the facility. Remove and install, disassemble and assemble, and repair or recondition equipment, components, or parts. Determine reusability of parts. Performance test and make necessary adjustments to equipment, components, or parts, using proper tooling and service information. Diagnose and correct the cause of malfunction or complaint on components using the proper tooling and most current service information. Plan and conduct reconditioning type repairs. Complete service documentation, parts acquisition and return, tool acquisition and return, service and technical information retrieval, and other activities to enable prompt invoicing and collection of service work performed. Perform all tasks in a manner that ensures customer satisfaction and prompt invoicing and payment for work performed. Take proper care of all company owned assets and keeps work area clean and orderly. Make minor repairs or assists Field Technicians in the field when needed to support customers. Assist in training lower level Technicians when needed. Perform all of the above functions in a safe, efficient, and professional manner. Other duties as required in support of Riggs customers and business operations NOTES: Position is subject to extended work hours as business dictates. Current and past performance in department assignments will be considered as a part of the selection process. Transfers between departments, stores and/or companies are contingent upon realistic resolution of any vacancy caused by transfer from current department. Duties may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing. RIGGS is an equal opportunity employer providing equal employment opportunities without regard to race, color, sex, religion, national origin, age, physical or mental handicap or veteran's status Fri, 29 Oct 2010 08:32:26 CST Little Rock, AR 170 Equipment Maintenance Tech - Field Lube http://riggscathiring.com/jobDesc.asp?JobID=331 Job Title: Equipment Maintenance Technician Reports to: Service Manager Job Summary: Lube truck preventive maintenance, inspections, minor repairs, and other related and supporting service work on products sold or serviced by Riggs in a field environment without supervision. Minimum Requirements: High School diploma or GED Class A or B Commercial Driver's license (CDL) or the ability to obtain a CDL. At least 3 years experience repairing and maintaining CAT equipment preferred. Lube truck preventive maintenance service experience is a plus. Key Functions Performed (in accordance with classification): Carries out scheduled preventive maintenance field service with lube truck. Clean machines, components, and parts. Load and unload equipment, components, and parts. Transport equipment, components, and parts around the facility. Perform basic and advanced maintenance on equipment. Inspect equipment for proper operation and for additional repairs needed and provides advice to customers. Plan and conduct maintenance and repairs. Complete service documentation, parts acquisition and return, tool acquisition and return, service and technical information retrieval, and other activities to enable prompt invoicing and collection of service work performed. Perform all tasks in a manner that ensures customer satisfaction and prompt invoicing and payment for work performed. Take proper care of all company owned assets and keeps work area and service truck clean and orderly. Assist in training lower level Technicians when needed. Perform all of the above functions in a safe, efficient, and professional manner. Facilitates the sale of additional service whenever appropriate. Other duties as required in support of Riggs customers and business operations. Fri, 19 Jan 2018 11:03:24 CST Springdale, AR 331 Power Systems Field Technician http://riggscathiring.com/jobDesc.asp?JobID=243 Job Title: Power Systems Field Technician Date: 06/10/14 Reports To: Power Systems Supervisor Department: Power Systems Job Summary: Responsible for the assembly, installation, preventive maintenance and repair of basic and complex power systems in the shop and/or field. Repairs products and equipment at customer's locations. Power Systems Field Techs engage in selling parts and services to our customers and deliver these by commercial motor vehicle. Power Systems Field Techs are responsible for developing relationships with customers to retain customers and to solicit future business. Field Techs perform over 98% of assignments with little or no supervision. Minimum Requirements: High school diploma or equivalent and three years experience in repair and operation of mechanical and electrical systems. Must be able to read, understand and follow service literature, including electrical schematics. Ability to design, fabricate, install and make operational, custom circuits, brackets and other components. Valid state driver's license and ability to be DOT certified, if needed. Must have own hand tools. Key Areas: Responsibilities: Duties Inspect and operate systems to troubleshoot problem and determine appropriate repair procedures. Repair systems as required. Systems include, but are not limited to: Electric Power Generators, Automatic Transfer switches, Paralleling Switchgear, Electronic Governors, Jacket Water Heaters, Spark Ignited Engines, Computerized Controls, Marine Engines, Marine Gear, Marine Controls, Battery Chargers, Manual Clutches and Schematics. May require design and fabrication of systems to complete. Test systems after repairs are complete to ensure correct operation. Record Keeping Account for travel time, work time, mileage, lodging and any outside purchases by completing time sheets daily. Ability to accurately and timely complete service reports as required. Ability to request parts and return parts as needed. Communications Must be able to communicate effectively with all levels of customers and co-workers. Maintain a positive and professional relationship with customers and co-workers. Collections Collect money from customer and process payments as required by Credit department. Driving Must have a valid driver's license and acceptable driving record and be able to pass DOT physical. Maintain service vehicle by means of scheduled preventative maintenance and repairs as needed. Maintain vehicle in clean and orderly manner. Appearance Maintain a professional, business-like appearance at all times when representing the Company. Working Conditions Must be able to drive for extended periods of time frequently. Occasionally required to travel by air. Some overnight travel is required. Employee is occasionally is submitted to high levels of stress. Employee is frequently exposed to adverse weather conditions. Employee is frequently exposed to loud noise, vibration, moving parts, high voltage, confined spaces, heights, oils, gases and caustic chemicals. Must be able to utilize, know, and follow all safety procedures and policies. Physical Requirements Must be able to exert 50 lbs. of force occasionally and 20 lbs. of force frequently. Position requires reaching, grasping, walking, jumping, climbing, bending, kneeling and standing. Must be able to effectively communicate, both written and verbally, for contact with customers and co-workers. Must be able to hear telephone conversations. Must be able to read and comprehend information received via computer terminal, specification reports, memo's & reports. General & Other Must adhere to all company and department personnel policies and procedures. This job description is not intended to be all-inclusive, and the employee will also perform other responsibilities as assigned by his/her immediate supervisor or other management as directed. Riggs reserves the right to reverse or change job duties as the need arises. This job description does not constitute a written or implied contract of employment. Tue, 10 Jun 2014 13:26:09 CST Little Rock, AR 243 Shop Technician http://riggscathiring.com/jobDesc.asp?JobID=72 POSITION: Shop Technician REPORTS TO: Service Manager SALARY RANGE: Dependent upon experience REQUIREMENTS: High School diploma or equivalent. Experience in repair of heavy construction equipment. Ability to troubleshoot and determine appropriate repair procedure(s). Ability to maintain Company required records and reports. Ability to safely operate a forklift Ability to communicate effectively both orally and in writing. Ability to work in adverse weather conditions. Ability to work odd and/or additional hours. Some overnight travel may be required. DUTIES: Removes and installs external components such as guards, tracks, roller frames, cabs, masts, forks, etc. Removes and installs major components such as engines, transmissions, steering clutches, steer axles, drive axles, etc. Cleans parts. Keeps work area clean and orderly. Performs limited adjustments and limited component disassembly and assembly. Performs limited machine diagnosis. Assembles new machines and attachments. Test operates products or equipment to make sure repairs are complete and accurate. Accurately complete detailed service reports and account for time on each job. NOTES: Position is subject to extended work hours as business dictates. Current and past performance in department assignments will be considered as a part of the selection process. Transfers between departments, stores and/or companies are contingent upon realistic resolution of any vacancy caused by transfer from current department. Duties may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing. RIGGS is an equal opportunity employer providing equal employment opportunities without regard to race, color, sex, religion, national origin, age, physical or mental handicap or veteran's status Wed, 22 Aug 2007 14:40:27 CST Benton - Alcoa, AR 72 Shop Technician http://riggscathiring.com/jobDesc.asp?JobID=72 POSITION: Shop Technician REPORTS TO: Service Manager SALARY RANGE: Dependent upon experience REQUIREMENTS: High School diploma or equivalent. Experience in repair of heavy construction equipment. Ability to troubleshoot and determine appropriate repair procedure(s). Ability to maintain Company required records and reports. Ability to safely operate a forklift Ability to communicate effectively both orally and in writing. Ability to work in adverse weather conditions. Ability to work odd and/or additional hours. Some overnight travel may be required. DUTIES: Removes and installs external components such as guards, tracks, roller frames, cabs, masts, forks, etc. Removes and installs major components such as engines, transmissions, steering clutches, steer axles, drive axles, etc. Cleans parts. Keeps work area clean and orderly. Performs limited adjustments and limited component disassembly and assembly. Performs limited machine diagnosis. Assembles new machines and attachments. Test operates products or equipment to make sure repairs are complete and accurate. Accurately complete detailed service reports and account for time on each job. NOTES: Position is subject to extended work hours as business dictates. Current and past performance in department assignments will be considered as a part of the selection process. Transfers between departments, stores and/or companies are contingent upon realistic resolution of any vacancy caused by transfer from current department. Duties may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing. RIGGS is an equal opportunity employer providing equal employment opportunities without regard to race, color, sex, religion, national origin, age, physical or mental handicap or veteran's status Wed, 22 Aug 2007 14:40:27 CST El Dorado, AR 72 Shop Technician http://riggscathiring.com/jobDesc.asp?JobID=72 POSITION: Shop Technician REPORTS TO: Service Manager SALARY RANGE: Dependent upon experience REQUIREMENTS: High School diploma or equivalent. Experience in repair of heavy construction equipment. Ability to troubleshoot and determine appropriate repair procedure(s). Ability to maintain Company required records and reports. Ability to safely operate a forklift Ability to communicate effectively both orally and in writing. Ability to work in adverse weather conditions. Ability to work odd and/or additional hours. Some overnight travel may be required. DUTIES: Removes and installs external components such as guards, tracks, roller frames, cabs, masts, forks, etc. Removes and installs major components such as engines, transmissions, steering clutches, steer axles, drive axles, etc. Cleans parts. Keeps work area clean and orderly. Performs limited adjustments and limited component disassembly and assembly. Performs limited machine diagnosis. Assembles new machines and attachments. Test operates products or equipment to make sure repairs are complete and accurate. Accurately complete detailed service reports and account for time on each job. NOTES: Position is subject to extended work hours as business dictates. Current and past performance in department assignments will be considered as a part of the selection process. Transfers between departments, stores and/or companies are contingent upon realistic resolution of any vacancy caused by transfer from current department. Duties may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing. RIGGS is an equal opportunity employer providing equal employment opportunities without regard to race, color, sex, religion, national origin, age, physical or mental handicap or veteran's status Wed, 22 Aug 2007 14:40:27 CST Fort Smith, AR 72 Shop Technician http://riggscathiring.com/jobDesc.asp?JobID=72 POSITION: Shop Technician REPORTS TO: Service Manager SALARY RANGE: Dependent upon experience REQUIREMENTS: High School diploma or equivalent. Experience in repair of heavy construction equipment. Ability to troubleshoot and determine appropriate repair procedure(s). Ability to maintain Company required records and reports. Ability to safely operate a forklift Ability to communicate effectively both orally and in writing. Ability to work in adverse weather conditions. Ability to work odd and/or additional hours. Some overnight travel may be required. DUTIES: Removes and installs external components such as guards, tracks, roller frames, cabs, masts, forks, etc. Removes and installs major components such as engines, transmissions, steering clutches, steer axles, drive axles, etc. Cleans parts. Keeps work area clean and orderly. Performs limited adjustments and limited component disassembly and assembly. Performs limited machine diagnosis. Assembles new machines and attachments. Test operates products or equipment to make sure repairs are complete and accurate. Accurately complete detailed service reports and account for time on each job. NOTES: Position is subject to extended work hours as business dictates. Current and past performance in department assignments will be considered as a part of the selection process. Transfers between departments, stores and/or companies are contingent upon realistic resolution of any vacancy caused by transfer from current department. Duties may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing. RIGGS is an equal opportunity employer providing equal employment opportunities without regard to race, color, sex, religion, national origin, age, physical or mental handicap or veteran's status Wed, 22 Aug 2007 14:40:27 CST Jonesboro, AR 72 Shop Technician http://riggscathiring.com/jobDesc.asp?JobID=72 POSITION: Shop Technician REPORTS TO: Service Manager SALARY RANGE: Dependent upon experience REQUIREMENTS: High School diploma or equivalent. Experience in repair of heavy construction equipment. Ability to troubleshoot and determine appropriate repair procedure(s). Ability to maintain Company required records and reports. Ability to safely operate a forklift Ability to communicate effectively both orally and in writing. Ability to work in adverse weather conditions. Ability to work odd and/or additional hours. Some overnight travel may be required. DUTIES: Removes and installs external components such as guards, tracks, roller frames, cabs, masts, forks, etc. Removes and installs major components such as engines, transmissions, steering clutches, steer axles, drive axles, etc. Cleans parts. Keeps work area clean and orderly. Performs limited adjustments and limited component disassembly and assembly. Performs limited machine diagnosis. Assembles new machines and attachments. Test operates products or equipment to make sure repairs are complete and accurate. Accurately complete detailed service reports and account for time on each job. NOTES: Position is subject to extended work hours as business dictates. Current and past performance in department assignments will be considered as a part of the selection process. Transfers between departments, stores and/or companies are contingent upon realistic resolution of any vacancy caused by transfer from current department. Duties may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing. RIGGS is an equal opportunity employer providing equal employment opportunities without regard to race, color, sex, religion, national origin, age, physical or mental handicap or veteran's status Wed, 22 Aug 2007 14:40:27 CST Little Rock, AR 72 Shop Technician http://riggscathiring.com/jobDesc.asp?JobID=72 POSITION: Shop Technician REPORTS TO: Service Manager SALARY RANGE: Dependent upon experience REQUIREMENTS: High School diploma or equivalent. Experience in repair of heavy construction equipment. Ability to troubleshoot and determine appropriate repair procedure(s). Ability to maintain Company required records and reports. Ability to safely operate a forklift Ability to communicate effectively both orally and in writing. Ability to work in adverse weather conditions. Ability to work odd and/or additional hours. Some overnight travel may be required. DUTIES: Removes and installs external components such as guards, tracks, roller frames, cabs, masts, forks, etc. Removes and installs major components such as engines, transmissions, steering clutches, steer axles, drive axles, etc. Cleans parts. Keeps work area clean and orderly. Performs limited adjustments and limited component disassembly and assembly. Performs limited machine diagnosis. Assembles new machines and attachments. Test operates products or equipment to make sure repairs are complete and accurate. Accurately complete detailed service reports and account for time on each job. NOTES: Position is subject to extended work hours as business dictates. Current and past performance in department assignments will be considered as a part of the selection process. Transfers between departments, stores and/or companies are contingent upon realistic resolution of any vacancy caused by transfer from current department. Duties may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing. RIGGS is an equal opportunity employer providing equal employment opportunities without regard to race, color, sex, religion, national origin, age, physical or mental handicap or veteran's status Wed, 22 Aug 2007 14:40:27 CST Russellville, AR 72 Shop Technician http://riggscathiring.com/jobDesc.asp?JobID=72 POSITION: Shop Technician REPORTS TO: Service Manager SALARY RANGE: Dependent upon experience REQUIREMENTS: High School diploma or equivalent. Experience in repair of heavy construction equipment. Ability to troubleshoot and determine appropriate repair procedure(s). Ability to maintain Company required records and reports. Ability to safely operate a forklift Ability to communicate effectively both orally and in writing. Ability to work in adverse weather conditions. Ability to work odd and/or additional hours. Some overnight travel may be required. DUTIES: Removes and installs external components such as guards, tracks, roller frames, cabs, masts, forks, etc. Removes and installs major components such as engines, transmissions, steering clutches, steer axles, drive axles, etc. Cleans parts. Keeps work area clean and orderly. Performs limited adjustments and limited component disassembly and assembly. Performs limited machine diagnosis. Assembles new machines and attachments. Test operates products or equipment to make sure repairs are complete and accurate. Accurately complete detailed service reports and account for time on each job. NOTES: Position is subject to extended work hours as business dictates. Current and past performance in department assignments will be considered as a part of the selection process. Transfers between departments, stores and/or companies are contingent upon realistic resolution of any vacancy caused by transfer from current department. Duties may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing. RIGGS is an equal opportunity employer providing equal employment opportunities without regard to race, color, sex, religion, national origin, age, physical or mental handicap or veteran's status Wed, 22 Aug 2007 14:40:27 CST Springdale, AR 72 Shop Technician http://riggscathiring.com/jobDesc.asp?JobID=72 POSITION: Shop Technician REPORTS TO: Service Manager SALARY RANGE: Dependent upon experience REQUIREMENTS: High School diploma or equivalent. Experience in repair of heavy construction equipment. Ability to troubleshoot and determine appropriate repair procedure(s). Ability to maintain Company required records and reports. Ability to safely operate a forklift Ability to communicate effectively both orally and in writing. Ability to work in adverse weather conditions. Ability to work odd and/or additional hours. Some overnight travel may be required. DUTIES: Removes and installs external components such as guards, tracks, roller frames, cabs, masts, forks, etc. Removes and installs major components such as engines, transmissions, steering clutches, steer axles, drive axles, etc. Cleans parts. Keeps work area clean and orderly. Performs limited adjustments and limited component disassembly and assembly. Performs limited machine diagnosis. Assembles new machines and attachments. Test operates products or equipment to make sure repairs are complete and accurate. Accurately complete detailed service reports and account for time on each job. NOTES: Position is subject to extended work hours as business dictates. Current and past performance in department assignments will be considered as a part of the selection process. Transfers between departments, stores and/or companies are contingent upon realistic resolution of any vacancy caused by transfer from current department. Duties may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing. RIGGS is an equal opportunity employer providing equal employment opportunities without regard to race, color, sex, religion, national origin, age, physical or mental handicap or veteran's status Wed, 22 Aug 2007 14:40:27 CST Texarkana, AR 72 Customer Service Rep 1 http://riggscathiring.com/jobDesc.asp?JobID=160 POSITION: Customer Service Rep 1 REPORTS TO: Department Manager (Parts Department) SALARY RANGE: Dependent upon experience REQUIREMENTS: High School diploma or equivalent Minimum of 1-year product usage and/or equipment maintenance experience preferred. DUTIES: PARTS: · Demonstrate acceptable Customer Service skills · Demonstrate proper operation of forklift · Prioritize orders with regard to shipping schedules · Process customer tickets with special attention to credit status and notes · Demonstrate use of paper flow in the department · Put up stock in adequately established locations · Process stock in adequately established locations · Test and fill batteries · Build hoses · Demonstrate use of Bill of Lading · Demonstrate shipping processes to Caterpillar and other vendors · Prepare package and documentation for shipping product by ground service, air service, and special couriers · Research status of backordered parts · Conduct physical inventory · Demonstrate shipping procedures to customer drop box · Demonstrate use of manual locators · Demonstrate use of warehouse practices · Demonstrate use of Warehouse Menu Screen NOTES: Position is subject to extended work hours as business dictates. Current and past performance in department assignments will be considered as a part of the selection process. Transfers between departments, stores and/or companies are contingent upon realistic resolution of any vacancy caused by transfer from current department. Duties may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing. RIGGS is an equal opportunity employer providing equal employment opportunities without regard to race, color, sex, religion, national origin, age, physical or mental handicap or veteran's status Tue, 8 Jun 2010 10:24:52 CST Little Rock, AR 160 Field Service Tech http://riggscathiring.com/jobDesc.asp?JobID=152 POSITION: Field Service Technician REPORTS TO: Service Manager SALARY RANGE: Dependent upon experience REQUIREMENTS: High School diploma or equivalent Service Technician GS5 or above Minimum of 5 years experience required in the repair of heavy equipment and related products Ability to repair or recondition heavy equipment components including engine, transmissions, differentials, drive lines, hydraulics, brakes, and all supporting systems Ability to remove truck components including engine, transmissions, clutches, brakes, power divider and rear ends Ability to troubleshoot and determine appropriate repair procedures for heavy equipment and trucks Ability to maintain company required records and reports, to read and understand manuals, related literature and schematics, and to communicate effectively both orally and in writing Ability to work in adverse weather conditions. Safely operate a forklift, and to work odd and/or additional hours. DUTIES: Inspect and operate equipment to determine problems and appropriate repair procedures. Repair total unit including engine, fuel system and supporting systems. Test operates heavy equipment and trucks to make sure repairs are complete and accurate. Requisition required parts and return properly when unused. Accurately complete detailed service reports and account for time on each job. NOTES: Position is subject to extended work hours as business dictates. Current and past performance in department assignments will be considered as a part of the selection process. Transfers between departments, stores and/or companies are contingent upon realistic resolution of any vacancy caused by transfer from current department. Duties may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing. RIGGS is an equal opportunity employer providing equal employment opportunities without regard to race, color, sex, religion, national origin, age, physical or mental handicap or veteran's status Tue, 16 Feb 2010 09:18:47 CST Jonesboro, AR 152