Riggs Cat Service Available Job Openings Listing of all available openings at Riggs Cat http://riggscathiring.com/ en-US Sun, 25 Aug 2019 13:52:53 CST Receptionist - Admin Asst. http://riggscathiring.com/jobDesc.asp?JobID=296 Job Title: Receptionist 08/2019 Department: SPRINGDALE - PART TIME POSITION Reports To: Branch Manager Job Summary: This is an operational position responsible for the support of the overall branch operations. THIS IS A PART-TIME POSITION Key Areas: Job Responsibilities: Minimum Requirements 2 Year Associates degree. (May be waived due to experience level) Intermediate EXCEL, OUTLOOK and WORD experience preferred Multitasking several projects and tasks Ability to maintain a positive attitude, presentation, and demeanor with both internal and external customers Prudent to execution and follow-up of requests Effective problem solver, self-regulating, organized, excellent communication skills required Salary Range Varies with experience level. Primary Responsibilities Switchboard Operator Document Management Travel/Reservation Coordinator Welcomes and directs visitors and inquiries via in-person, telephone, or email; answering questions and directing accordingly Main Switchboard Operator for branch Responsible for scanning and logging documentation for various departments, including but not limited to Sales, Safety, Warranty, and Credit Update and assign meetings to master scheduler Perform other admin duties as deemed neccessary Secondary Responsibilities Maintain electronic and hard copy database collection Scan, store, and document corporate contracts Perform other clerical duties as needed, including photocopying, faxing, emailing, collating, etc. Receive and Deliver mail to team members Coordinate amenities for on-site meetings Perform data entry for various departments Merchandising Ensure store is in neat and orderly fashion. Leadership No identified leadership functions. Financial Management Complete and maintain reports as required by the other Team members Safety Follow all company proposed safety; performance and general conduct work rules. Notify supervisor of any accidents or safety hazards observed. Maintain security by following procedures and controlling access (issuing visitor badges, etc.) General Adhere to all company and department personnel policies and procedures. This job description is not all-inclusive. Other responsibilities may be assigned as required by management. The company reserves the right to reverse or change job duties as the need arises. And, this description does not constitute a written or implied contract of employment. Physical Requirements Must be able to exert 25 lbs. of force occasionally and 10 lbs. of force frequently. Position requires reaching, grasping, walking, bending, kneeling and standing. Must be able to effectively communicate, both written and verbally, for contact with customers and co-workers. Must be able to hear telephone conversations. Must be able to read and comprehend information received via computer terminal, specification reports, memos, business communications, and other reports. FLSA: HOURLY THIS IS A PART-TIME POSITION Thu, 21 Jan 2016 16:15:09 CST Springdale, AR 296 Trench Shoring Specialist http://riggscathiring.com/jobDesc.asp?JobID=352 POSITION: Trench Shoring Specialist REPORTS TO: Vice President of Rental SALARY RANGE: Base Salary plus Commission schedule and Incentive compensation plan. Dependent upon experience; FTE Exempt; Outside Sales Job Summary: Rental and sales of Trench shoring and related products REQUIREMENTS: 4 Year degree in Business or related field. (May be waived due to experience level) 1 - 5 years of rental or sales experience with an emphasis on trench shoring preferred Above average computer skills Above average level in Word and Excel Excellent verbal and written communication skills Demonstrate ability to learn and master various software systems that are key tools to perform duties Must be able to read and comprehend information received via computer terminal, specification reports, technical/business correspondence, and reports Intermediate ability to build and modify utilization reports DUTIES: Resident expert for shoring including excavation Interact with customers regarding rental sales opportunities for the trench shoring division Maintain and grow loyal customer base in designated territory Develop estimates and quotations based on rental opportunities and communicate with customer the scope of the job and sell Riggs value. Be the primary liaison between rental operations and the customer Effectively communicate options and provide solutions to customer job sites Maintain knowledge of product components and systems, service and support capabilities, marketing programs and objectives relating to rental opportunities Develop relationships with customers and pass on other lead opportunities to other areas of the business Attend association meetings Develop knowledge of Caterpillar and Allied product lines offered by Riggs CAT Ability to learn OSHA Trench Safety Standards Provide continuing contact with customers after delivery of product or service by responding to questions and technical problems; to coordinate, when necessary, additional repair and maintenance activities by Riggs service personnel; and communicate to keep management informed of customer concerns and problems. Willing to oversee the installation of shoring systems Be aware of and provide communication of significant events within the territory that can have a significant impact on our business. These events can be either positive or negative. Communicate issues through internal management systems as well as verbally or in print to the affected area of responsibility Position is responsible for the long-term satisfaction of the customer base in his/her assigned territory Communicate daily sales activity through CRM system. This reporting will include calls (both personal visits and telephone calls), all estimating and quoting activity, and specific sales promotions efforts. Effectively work together with all operational areas within Riggs in order to achieve corporate objectives and critical success factors. This is accomplished through positive and business relevant communications. Support Team selling with all sales operations within Riggs. To include parts, general line and light construction equipment sales, rental, hydraulics, Power Solutions, etc. Work with the credit department to ensure that all customer accounts within assigned territory and/or assigned accounts are maintained and monitored in an acceptable manner to support rental activities, as well as assisting in the execution of all pertinent financial documents within the required time frame as required by Riggs management. General: Position is subject to extended work hours as business dictates. Position may require 1-3 nights in a month away from home. Must be able to lift 25 lbs. of force occasionally and 10 lbs. of force frequently. Current and past performance in department assignments will be considered as a part of the selection process. Transfers between departments, stores and/or companies are contingent upon realistic resolution of any vacancy caused by transfer from current department. Duties may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing. Adhere to all company and department personnel policies and procedures. This job description is not all-inclusive. Other responsibilities may be assigned as required by management. The company reserves the right to reverse or change job duties as the need arises. And, this description does not constitute a written or implied contract of employment. Customer or territory assignments may be changed at any time: SOLEY AT MANAGEMENT DISCRETION. A Trench Shoring Specialist may not receive commissions or other compensation from: brokers, customers, competitive rental houses or competitive dealerships for the sale or rental of non-J.A. Riggs owned machinery within his territory / assigned customers. Attend and participate in company provided training classes. RIGGS is an equal opportunity employer providing equal employment opportunities without regard to race, color, sex, religion, national origin, age, physical or mental handicap or veteran's status NOTES: Position is subject to extended work hours and be on emergency call out rotation as business dictates. Current and past performance in department assignments will be considered as a part of the selection process. Transfers between departments are contingent upon realistic resolution of any vacancy caused by transfer from current department. Duties may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing. SALARY RANGE: Dependent upon experience All applications must be turned into Human Resources. Applications will be accepted until the position is filled. RIGGS is an equal opportunity employer providing equal employment opportunities without regard to race, color, sex, religion, national origin, age, physical or mental handicap or veteran's status. RIGGS continues to support this concept and the application information may be used when related to the job in question. FSLA: Exempt; Outside Sales Tue, 13 Aug 2019 14:41:35 CST Little Rock, AR 352 Shop Technician http://riggscathiring.com/jobDesc.asp?JobID=72 POSITION: Shop Technician REPORTS TO: Service Manager SALARY RANGE: Dependent upon experience REQUIREMENTS: High School diploma or equivalent. Experience in repair of heavy construction equipment. Ability to troubleshoot and determine appropriate repair procedure(s). Ability to maintain Company required records and reports. Ability to safely operate a forklift Ability to communicate effectively both orally and in writing. Ability to work in adverse weather conditions. Ability to work odd and/or additional hours. Some overnight travel may be required. DUTIES: Removes and installs external components such as guards, tracks, roller frames, cabs, masts, forks, etc. Removes and installs major components such as engines, transmissions, steering clutches, steer axles, drive axles, etc. Cleans parts. Keeps work area clean and orderly. Performs limited adjustments and limited component disassembly and assembly. Performs limited machine diagnosis. Assembles new machines and attachments. Test operates products or equipment to make sure repairs are complete and accurate. Accurately complete detailed service reports and account for time on each job. NOTES: Position is subject to extended work hours as business dictates. Current and past performance in department assignments will be considered as a part of the selection process. Transfers between departments, stores and/or companies are contingent upon realistic resolution of any vacancy caused by transfer from current department. Duties may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing. RIGGS is an equal opportunity employer providing equal employment opportunities without regard to race, color, sex, religion, national origin, age, physical or mental handicap or veteran's status Wed, 22 Aug 2007 14:40:27 CST El Dorado, AR 72 Customer Service Rep 2 http://riggscathiring.com/jobDesc.asp?JobID=169 POSITION: Customer Service Rep II REPORTS TO: Department Manager SALARY RANGE: Dependent upon experience REQUIREMENTS: · High School diploma or equivalent. · Ability to multi task: Data processing, incoming calls, and constant interaction with customers, co-workers and management while staying on task and maintaining focus · Ability to communicate effectively both orally and in writing. · Demonstrate desire and ability to learn the Rental / Parts system and processes; adherence to policies and procedures. · Strong mechanical aptitude, mechanical experience preferred. · Desire and ability to learn various computerized service business operating systems. · Desire and ability to learn utilize, and adhere to service business processes. · Minimum 12 months satisfactory experience as a CSR I or equivalent experience. · Recommendation by Supervisor and Service Manager. Satisfactory results (80% or better) on previous Performance Reviews DUTIES: Parts Department · Process shop and customer returns · Process incoming stock from outside vendors · Fill and deliver backorders to predetermined locations · Process surplus returns · Demonstrate use of one Safe Source and NPR. · Demonstrate ability to inspect Reman cores and process back to Caterpillar · Demonstrate ability to process a shop order, given part numbers · Demonstrate specific OP and IP screens and reports · Demonstrate Cash Handling Procedure NOTES: Position is subject to extended work hours as business dictates. Current and past performance in department assignments will be considered as a part of the selection process. Transfers between departments, stores and/or companies are contingent upon realistic resolution of any vacancy caused by transfer from current department. Duties may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing. SALARY RANGE: Dependent upon experience Appearance: Maintain a professional, business-like appearance at all times when representing the Company Physical Requirements: Must be able to exert 50 lbs. of force occasionally and 20 lbs. of force frequently Position requires reaching, grasping, sitting, walking, bending, kneeling, and standing Must be able to effectively communicate, both written and verbally, for contact with customers and co-workers Must be able to read and comprehend information received via computer terminal, specification reports, memos, and report General and Other: Must adhere to all company and department personnel policies and procedures This job description is not intended to be all-inclusive, and the employee will also perform other responsibilities as assigned by his/her immediate supervisor or other management as directed Riggs reserves the right to reverse or change job duties as the need arises. This job description does not constitute a written or implied contract of employment. Employee is occasionally submitted to high levels of stress RIGGS is an equal opportunity employer providing equal employment opportunities without regard to race, color, sex, religion, national origin, age, physical or mental handicap or veteran's status Mon, 25 Oct 2010 16:16:10 CST Fort Smith, AR 169 Shop Technician http://riggscathiring.com/jobDesc.asp?JobID=72 POSITION: Shop Technician REPORTS TO: Service Manager SALARY RANGE: Dependent upon experience REQUIREMENTS: High School diploma or equivalent. Experience in repair of heavy construction equipment. Ability to troubleshoot and determine appropriate repair procedure(s). Ability to maintain Company required records and reports. Ability to safely operate a forklift Ability to communicate effectively both orally and in writing. Ability to work in adverse weather conditions. Ability to work odd and/or additional hours. Some overnight travel may be required. DUTIES: Removes and installs external components such as guards, tracks, roller frames, cabs, masts, forks, etc. Removes and installs major components such as engines, transmissions, steering clutches, steer axles, drive axles, etc. Cleans parts. Keeps work area clean and orderly. Performs limited adjustments and limited component disassembly and assembly. Performs limited machine diagnosis. Assembles new machines and attachments. Test operates products or equipment to make sure repairs are complete and accurate. Accurately complete detailed service reports and account for time on each job. NOTES: Position is subject to extended work hours as business dictates. Current and past performance in department assignments will be considered as a part of the selection process. Transfers between departments, stores and/or companies are contingent upon realistic resolution of any vacancy caused by transfer from current department. Duties may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing. RIGGS is an equal opportunity employer providing equal employment opportunities without regard to race, color, sex, religion, national origin, age, physical or mental handicap or veteran's status Wed, 22 Aug 2007 14:40:27 CST Fort Smith, AR 72 Shop Technician http://riggscathiring.com/jobDesc.asp?JobID=72 POSITION: Shop Technician REPORTS TO: Service Manager SALARY RANGE: Dependent upon experience REQUIREMENTS: High School diploma or equivalent. Experience in repair of heavy construction equipment. Ability to troubleshoot and determine appropriate repair procedure(s). Ability to maintain Company required records and reports. Ability to safely operate a forklift Ability to communicate effectively both orally and in writing. Ability to work in adverse weather conditions. Ability to work odd and/or additional hours. Some overnight travel may be required. DUTIES: Removes and installs external components such as guards, tracks, roller frames, cabs, masts, forks, etc. Removes and installs major components such as engines, transmissions, steering clutches, steer axles, drive axles, etc. Cleans parts. Keeps work area clean and orderly. Performs limited adjustments and limited component disassembly and assembly. Performs limited machine diagnosis. Assembles new machines and attachments. Test operates products or equipment to make sure repairs are complete and accurate. Accurately complete detailed service reports and account for time on each job. NOTES: Position is subject to extended work hours as business dictates. Current and past performance in department assignments will be considered as a part of the selection process. Transfers between departments, stores and/or companies are contingent upon realistic resolution of any vacancy caused by transfer from current department. Duties may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing. RIGGS is an equal opportunity employer providing equal employment opportunities without regard to race, color, sex, religion, national origin, age, physical or mental handicap or veteran's status Wed, 22 Aug 2007 14:40:27 CST Jonesboro, AR 72 Shop Technician http://riggscathiring.com/jobDesc.asp?JobID=72 POSITION: Shop Technician REPORTS TO: Service Manager SALARY RANGE: Dependent upon experience REQUIREMENTS: High School diploma or equivalent. Experience in repair of heavy construction equipment. Ability to troubleshoot and determine appropriate repair procedure(s). Ability to maintain Company required records and reports. Ability to safely operate a forklift Ability to communicate effectively both orally and in writing. Ability to work in adverse weather conditions. Ability to work odd and/or additional hours. Some overnight travel may be required. DUTIES: Removes and installs external components such as guards, tracks, roller frames, cabs, masts, forks, etc. Removes and installs major components such as engines, transmissions, steering clutches, steer axles, drive axles, etc. Cleans parts. Keeps work area clean and orderly. Performs limited adjustments and limited component disassembly and assembly. Performs limited machine diagnosis. Assembles new machines and attachments. Test operates products or equipment to make sure repairs are complete and accurate. Accurately complete detailed service reports and account for time on each job. NOTES: Position is subject to extended work hours as business dictates. Current and past performance in department assignments will be considered as a part of the selection process. Transfers between departments, stores and/or companies are contingent upon realistic resolution of any vacancy caused by transfer from current department. Duties may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing. RIGGS is an equal opportunity employer providing equal employment opportunities without regard to race, color, sex, religion, national origin, age, physical or mental handicap or veteran's status Wed, 22 Aug 2007 14:40:27 CST Little Rock, AR 72 Shop Technician http://riggscathiring.com/jobDesc.asp?JobID=72 POSITION: Shop Technician REPORTS TO: Service Manager SALARY RANGE: Dependent upon experience REQUIREMENTS: High School diploma or equivalent. Experience in repair of heavy construction equipment. Ability to troubleshoot and determine appropriate repair procedure(s). Ability to maintain Company required records and reports. Ability to safely operate a forklift Ability to communicate effectively both orally and in writing. Ability to work in adverse weather conditions. Ability to work odd and/or additional hours. Some overnight travel may be required. DUTIES: Removes and installs external components such as guards, tracks, roller frames, cabs, masts, forks, etc. Removes and installs major components such as engines, transmissions, steering clutches, steer axles, drive axles, etc. Cleans parts. Keeps work area clean and orderly. Performs limited adjustments and limited component disassembly and assembly. Performs limited machine diagnosis. Assembles new machines and attachments. Test operates products or equipment to make sure repairs are complete and accurate. Accurately complete detailed service reports and account for time on each job. NOTES: Position is subject to extended work hours as business dictates. Current and past performance in department assignments will be considered as a part of the selection process. Transfers between departments, stores and/or companies are contingent upon realistic resolution of any vacancy caused by transfer from current department. Duties may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing. RIGGS is an equal opportunity employer providing equal employment opportunities without regard to race, color, sex, religion, national origin, age, physical or mental handicap or veteran's status Wed, 22 Aug 2007 14:40:27 CST Russellville, AR 72 Shop Technician http://riggscathiring.com/jobDesc.asp?JobID=72 POSITION: Shop Technician REPORTS TO: Service Manager SALARY RANGE: Dependent upon experience REQUIREMENTS: High School diploma or equivalent. Experience in repair of heavy construction equipment. Ability to troubleshoot and determine appropriate repair procedure(s). Ability to maintain Company required records and reports. Ability to safely operate a forklift Ability to communicate effectively both orally and in writing. Ability to work in adverse weather conditions. Ability to work odd and/or additional hours. Some overnight travel may be required. DUTIES: Removes and installs external components such as guards, tracks, roller frames, cabs, masts, forks, etc. Removes and installs major components such as engines, transmissions, steering clutches, steer axles, drive axles, etc. Cleans parts. Keeps work area clean and orderly. Performs limited adjustments and limited component disassembly and assembly. Performs limited machine diagnosis. Assembles new machines and attachments. Test operates products or equipment to make sure repairs are complete and accurate. Accurately complete detailed service reports and account for time on each job. NOTES: Position is subject to extended work hours as business dictates. Current and past performance in department assignments will be considered as a part of the selection process. Transfers between departments, stores and/or companies are contingent upon realistic resolution of any vacancy caused by transfer from current department. Duties may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing. RIGGS is an equal opportunity employer providing equal employment opportunities without regard to race, color, sex, religion, national origin, age, physical or mental handicap or veteran's status Wed, 22 Aug 2007 14:40:27 CST Springdale, AR 72 Machinist http://riggscathiring.com/jobDesc.asp?JobID=118 POSITION: Machinist - Little Rock REPORTS TO: Machine Shop Manager SALARY RANGE: Dependent upon experience Job Summary: Fabricates and repairs parts and components by properly performing machining, necessary welding proceduers,a nd other associated support functions. REQUIREMENTS: High School diploma or GED Minimum requirements for appropriate classification level DUTIES: Performs basic machining operations (drilling, tapping, milling, turning, boring, deburring, and cleaning). Calculates linear dimensions needed for basic machining operations from drawings or blue prints. Performs complex machining operations (indexing, gear cutting, spline cutting, double-lead thread cutting, cutting precision tapers, etc.). Calculates linear, angular, and radial dimensions needed for basic and complex machining operations from drawings or blue prints. Set and read precision measuring tools and apply to machining operations. Fabricate or repair basic or complex machined parts from blueprints or drawings. Performs final inspection on basic and complex machined parts. Locate and use information from Machinists Hand Book for basic and complex machining operations. Assists or performs machine work in the field when needed to support customers. Maintains and cleans machines, tools, and work area. Load and unload equipment, components, and parts. Transport equipment, components, and parts around the facility. Complete service documentation, parts acquisition and return, tool acquisition and return, service and technical information retrieval, and other activities to enable prompt invoicing and collection of service work performed. Perform all tasks in a manner that ensures customer satisfaction and prompt invoicing and payment for work performed. Take proper care of all company owned assets and keeps work area clean and orderly. Assist in training lower level Machinists when needed. Perform all of the above functions in a safe, efficient, and professional manner. Other duties as required in support of Riggs customers and business operations. NOTES: Position is subject to extended work hours as business dictates. Current and past performance in department assignments will be considered as a part of the selection process. Transfers between departments, stores and/or companies are contingent upon realistic resolution of any vacancy caused by transfer from current department. Duties may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing. RIGGS is an equal opportunity employer providing equal employment opportunities without regard to race, color, sex, religion, national origin, age, physical or mental handicap or veteran's status Fri, 20 Jun 2008 14:14:48 CST Little Rock, AR 118 Field Service Tech http://riggscathiring.com/jobDesc.asp?JobID=152 POSITION: Field Service Technician REPORTS TO: Service Manager SALARY RANGE: Dependent upon experience REQUIREMENTS: High School diploma or equivalent Service Technician GS5 or above Minimum of 5 years experience required in the repair of heavy equipment and related products Ability to repair or recondition heavy equipment components including engine, transmissions, differentials, drive lines, hydraulics, brakes, and all supporting systems Ability to remove truck components including engine, transmissions, clutches, brakes, power divider and rear ends Ability to troubleshoot and determine appropriate repair procedures for heavy equipment and trucks Ability to maintain company required records and reports, to read and understand manuals, related literature and schematics, and to communicate effectively both orally and in writing Ability to work in adverse weather conditions. Safely operate a forklift, and to work odd and/or additional hours. DUTIES: Inspect and operate equipment to determine problems and appropriate repair procedures. Repair total unit including engine, fuel system and supporting systems. Test operates heavy equipment and trucks to make sure repairs are complete and accurate. Requisition required parts and return properly when unused. Accurately complete detailed service reports and account for time on each job. NOTES: Position is subject to extended work hours as business dictates. Current and past performance in department assignments will be considered as a part of the selection process. Transfers between departments, stores and/or companies are contingent upon realistic resolution of any vacancy caused by transfer from current department. Duties may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing. RIGGS is an equal opportunity employer providing equal employment opportunities without regard to race, color, sex, religion, national origin, age, physical or mental handicap or veteran's status Tue, 16 Feb 2010 09:18:47 CST Jonesboro, AR 152 Field Service Tech http://riggscathiring.com/jobDesc.asp?JobID=152 POSITION: Field Service Technician REPORTS TO: Service Manager SALARY RANGE: Dependent upon experience REQUIREMENTS: High School diploma or equivalent Service Technician GS5 or above Minimum of 5 years experience required in the repair of heavy equipment and related products Ability to repair or recondition heavy equipment components including engine, transmissions, differentials, drive lines, hydraulics, brakes, and all supporting systems Ability to remove truck components including engine, transmissions, clutches, brakes, power divider and rear ends Ability to troubleshoot and determine appropriate repair procedures for heavy equipment and trucks Ability to maintain company required records and reports, to read and understand manuals, related literature and schematics, and to communicate effectively both orally and in writing Ability to work in adverse weather conditions. Safely operate a forklift, and to work odd and/or additional hours. DUTIES: Inspect and operate equipment to determine problems and appropriate repair procedures. Repair total unit including engine, fuel system and supporting systems. Test operates heavy equipment and trucks to make sure repairs are complete and accurate. Requisition required parts and return properly when unused. Accurately complete detailed service reports and account for time on each job. NOTES: Position is subject to extended work hours as business dictates. Current and past performance in department assignments will be considered as a part of the selection process. Transfers between departments, stores and/or companies are contingent upon realistic resolution of any vacancy caused by transfer from current department. Duties may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing. RIGGS is an equal opportunity employer providing equal employment opportunities without regard to race, color, sex, religion, national origin, age, physical or mental handicap or veteran's status Tue, 16 Feb 2010 09:18:47 CST Little Rock, AR 152 Component Rebuild Technician http://riggscathiring.com/jobDesc.asp?JobID=170 POSITION: Component Rebuild Technician REPORTS TO: Service Supervisor SALARY RANGE: Dependent upon experience Job Summary: Recondition or rebuild components from products sold or serviced by Riggs Cat. REQUIREMENTS: High School diploma or GED Minimum requirements for appropriate classification level. DUTIES: Clean machines, components, and parts. Load and unload equipment, components, and parts. Transport equipment, components, and parts around the facility. Remove and install, disassemble and assemble, and repair or recondition equipment, components, or parts. Determine reusability of parts. Performance test and make necessary adjustments to equipment, components, or parts, using proper tooling and service information. Diagnose and correct the cause of malfunction or complaint on components using the proper tooling and most current service information. Plan and conduct reconditioning type repairs. Complete service documentation, parts acquisition and return, tool acquisition and return, service and technical information retrieval, and other activities to enable prompt invoicing and collection of service work performed. Perform all tasks in a manner that ensures customer satisfaction and prompt invoicing and payment for work performed. Take proper care of all company owned assets and keeps work area clean and orderly. Make minor repairs or assists Field Technicians in the field when needed to support customers. Assist in training lower level Technicians when needed. Perform all of the above functions in a safe, efficient, and professional manner. Other duties as required in support of Riggs customers and business operations NOTES: Position is subject to extended work hours as business dictates. Current and past performance in department assignments will be considered as a part of the selection process. Transfers between departments, stores and/or companies are contingent upon realistic resolution of any vacancy caused by transfer from current department. Duties may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing. RIGGS is an equal opportunity employer providing equal employment opportunities without regard to race, color, sex, religion, national origin, age, physical or mental handicap or veteran's status Fri, 29 Oct 2010 08:32:26 CST Fort Smith, AR 170 Component Rebuild Technician http://riggscathiring.com/jobDesc.asp?JobID=170 POSITION: Component Rebuild Technician REPORTS TO: Service Supervisor SALARY RANGE: Dependent upon experience Job Summary: Recondition or rebuild components from products sold or serviced by Riggs Cat. REQUIREMENTS: High School diploma or GED Minimum requirements for appropriate classification level. DUTIES: Clean machines, components, and parts. Load and unload equipment, components, and parts. Transport equipment, components, and parts around the facility. Remove and install, disassemble and assemble, and repair or recondition equipment, components, or parts. Determine reusability of parts. Performance test and make necessary adjustments to equipment, components, or parts, using proper tooling and service information. Diagnose and correct the cause of malfunction or complaint on components using the proper tooling and most current service information. Plan and conduct reconditioning type repairs. Complete service documentation, parts acquisition and return, tool acquisition and return, service and technical information retrieval, and other activities to enable prompt invoicing and collection of service work performed. Perform all tasks in a manner that ensures customer satisfaction and prompt invoicing and payment for work performed. Take proper care of all company owned assets and keeps work area clean and orderly. Make minor repairs or assists Field Technicians in the field when needed to support customers. Assist in training lower level Technicians when needed. Perform all of the above functions in a safe, efficient, and professional manner. Other duties as required in support of Riggs customers and business operations NOTES: Position is subject to extended work hours as business dictates. Current and past performance in department assignments will be considered as a part of the selection process. Transfers between departments, stores and/or companies are contingent upon realistic resolution of any vacancy caused by transfer from current department. Duties may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing. RIGGS is an equal opportunity employer providing equal employment opportunities without regard to race, color, sex, religion, national origin, age, physical or mental handicap or veteran's status Fri, 29 Oct 2010 08:32:26 CST Little Rock, AR 170 Customer Service Rep 1 http://riggscathiring.com/jobDesc.asp?JobID=160 POSITION: Customer Service Rep 1 REPORTS TO: Department Manager (Parts Department) SALARY RANGE: Dependent upon experience REQUIREMENTS: High School diploma or equivalent Minimum of 1-year product usage and/or equipment maintenance experience preferred. DUTIES: PARTS: · Demonstrate acceptable Customer Service skills · Demonstrate proper operation of forklift · Prioritize orders with regard to shipping schedules · Process customer tickets with special attention to credit status and notes · Demonstrate use of paper flow in the department · Put up stock in adequately established locations · Process stock in adequately established locations · Test and fill batteries · Build hoses · Demonstrate use of Bill of Lading · Demonstrate shipping processes to Caterpillar and other vendors · Prepare package and documentation for shipping product by ground service, air service, and special couriers · Research status of backordered parts · Conduct physical inventory · Demonstrate shipping procedures to customer drop box · Demonstrate use of manual locators · Demonstrate use of warehouse practices · Demonstrate use of Warehouse Menu Screen NOTES: Position is subject to extended work hours as business dictates. Current and past performance in department assignments will be considered as a part of the selection process. Transfers between departments, stores and/or companies are contingent upon realistic resolution of any vacancy caused by transfer from current department. Duties may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing. RIGGS is an equal opportunity employer providing equal employment opportunities without regard to race, color, sex, religion, national origin, age, physical or mental handicap or veteran's status Tue, 8 Jun 2010 10:24:52 CST Jonesboro, AR 160 Customer Service Rep 1 http://riggscathiring.com/jobDesc.asp?JobID=160 POSITION: Customer Service Rep 1 REPORTS TO: Department Manager (Parts Department) SALARY RANGE: Dependent upon experience REQUIREMENTS: High School diploma or equivalent Minimum of 1-year product usage and/or equipment maintenance experience preferred. DUTIES: PARTS: · Demonstrate acceptable Customer Service skills · Demonstrate proper operation of forklift · Prioritize orders with regard to shipping schedules · Process customer tickets with special attention to credit status and notes · Demonstrate use of paper flow in the department · Put up stock in adequately established locations · Process stock in adequately established locations · Test and fill batteries · Build hoses · Demonstrate use of Bill of Lading · Demonstrate shipping processes to Caterpillar and other vendors · Prepare package and documentation for shipping product by ground service, air service, and special couriers · Research status of backordered parts · Conduct physical inventory · Demonstrate shipping procedures to customer drop box · Demonstrate use of manual locators · Demonstrate use of warehouse practices · Demonstrate use of Warehouse Menu Screen NOTES: Position is subject to extended work hours as business dictates. Current and past performance in department assignments will be considered as a part of the selection process. Transfers between departments, stores and/or companies are contingent upon realistic resolution of any vacancy caused by transfer from current department. Duties may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing. RIGGS is an equal opportunity employer providing equal employment opportunities without regard to race, color, sex, religion, national origin, age, physical or mental handicap or veteran's status Tue, 8 Jun 2010 10:24:52 CST Little Rock, AR 160 Equipment Maintenance Tech - Field Lube http://riggscathiring.com/jobDesc.asp?JobID=331 Job Title: Equipment Maintenance Technician Reports to: Service Manager Job Summary: Lube truck preventive maintenance, inspections, minor repairs, and other related and supporting service work on products sold or serviced by Riggs in a field environment without supervision. Minimum Requirements: High School diploma or GED Class A or B Commercial Driver's license (CDL) or the ability to obtain a CDL. At least 3 years experience repairing and maintaining CAT equipment preferred. Lube truck preventive maintenance service experience is a plus. Key Functions Performed (in accordance with classification): Carries out scheduled preventive maintenance field service with lube truck. Clean machines, components, and parts. Load and unload equipment, components, and parts. Transport equipment, components, and parts around the facility. Perform basic and advanced maintenance on equipment. Inspect equipment for proper operation and for additional repairs needed and provides advice to customers. Plan and conduct maintenance and repairs. Complete service documentation, parts acquisition and return, tool acquisition and return, service and technical information retrieval, and other activities to enable prompt invoicing and collection of service work performed. Perform all tasks in a manner that ensures customer satisfaction and prompt invoicing and payment for work performed. Take proper care of all company owned assets and keeps work area and service truck clean and orderly. Assist in training lower level Technicians when needed. Perform all of the above functions in a safe, efficient, and professional manner. Facilitates the sale of additional service whenever appropriate. Other duties as required in support of Riggs customers and business operations. Fri, 19 Jan 2018 11:03:24 CST Springdale, AR 331 Rental Driver/Riggs Outdoor http://riggscathiring.com/jobDesc.asp?JobID=342 J. A. Riggs Tractor Co. - Riggs Outdoor Job Posting POSITION: Driver-Delivery Rental Equipment LOCATION: Little Rock/Benton REPORTS TO: Riggs Outdoor Manager REQUIREMENTS: High School diploma or equivalent. Valid state Class A CDL and clean driving record. Ability to assist customers in obtaining needed information. Minimum one year verifiable equipment delivery driving experience. Thorough knowledge of Federal Motor Carrier Safety Regulations. Ability to safely operate a variety of small construction equipment. Ability to physically load and unload small electrical and hydraulic construction equipment. Ability to communicate effectively orally and in writing. Ability to maintain Company required reports. Must be able to push, pull, stoop, crouch and lift at least 50 lbs. to perform duties. Ability to work in adverse weather conditions. Ability to work odd and/or additional hours. DUTIES: Safely deliver and retrieve equipment to and from customers as required. Maintain Company required logs and records. NOTES: Selected applicant must reside or be willing to relocate to the Little Rock area. Position is subject to extended work hours as business dictates. Current and past performance in department assignments will be considered as a part of the selection process. Transfers between departments are contingent upon realistic resolution of any vacancy caused by transfer from current department. Duties may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing. SALARY RANGE: Dependant upon experience All applications must be turned into Human Resources. Applications will be accepted until the position is filled. J. A. Riggs Tractor Co. is an equal opportunity employer providing equal employment opportunities without regard to race, color, sex, religion, national origin, age, physical or mental handicap or veteran's status. Riggs continues to support this concept and the application information may be used when related to the job in question. FLSA Non-Exempt Thu, 13 Sep 2018 14:33:00 CST Benton - Alcoa, AR 342 Driver http://riggscathiring.com/jobDesc.asp?JobID=131 POSITION: Driver REPORTS TO: Branch Manager SALARY RANGE: Dependent upon experience Job Summary: Transport machinery and rental equipment REQUIREMENTS: High school diploma or equivalent. Minimum of one year equipment delivery experience driving an 18 wheeler. Valid state CDL license and a clean driving record. Minimum one (1) year delivery driving experience preferred. Good knowledge of Cat Equipment procedures loading and unloading equipment safely. Ability to maintain Company driving records. Ability to manually load and unload trucks as required. Ability to communicate effectively both orally and in writing. Must live in 30 miles radius of store Ability to complete assignments with minimal supervision. Ability to safely operate a forklift. DUTIES: Responsible for hauling machinery, equipment and following timely schedule. Safely load and unload machinery before and after transport. Safely transports machinery to branch locations and customers. Maintain DOT and Company required logs and report Service Needs and maintain truck as required, ensuring truck fluid levels and tires are in best operating condition and truck is clean. Assists other employees by loading and unloading trucks as needed. Perform yard work, wash equipment, and other duties as assigned NOTES: Position is subject to extended work hours as business dictates. Current and past performance in department assignments will be considered as a part of the selection process. Transfers between departments, stores and/or companies are contingent upon realistic resolution of any vacancy caused by transfer from current department. Duties may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing. RIGGS is an equal opportunity employer providing equal employment opportunities without regard to race, color, sex, religion, national origin, age, physical or mental handicap or veteran's status Thu, 21 May 2009 09:45:24 CST Little Rock, AR 131 Staff Accountant I http://riggscathiring.com/jobDesc.asp?JobID=198 Job Title: Staff Accountant Date: 8-14-19 Reports To: Controller Department: General Office Job Summary: Completes various accounting related tasks in addition to completing tasks related to the finances of the company Minimum Requirements: B.S. Degree in Accounting required Key Areas: Responsibilities: Duties Assists with company credit card administration Assists with cash reconciliations Prepares daily cash report Prepares various bank reconciliations Assists with check runs and related issues Assists with various other accounting and finance related functions Appearance Maintain a professional, business-like appearance at all times when representing the Company. Working Conditions Must be able to sit for extended periods of time frequently. Employee is occasionally is submitted to high levels of stress. Physical Requirements Must be able to exert 20 lbs. of force occasionally and 10 lbs. of force frequently. Position requires reaching, grasping, walking, bending, kneeling, sitting and standing. Must be able to effectively communicate, both written and verbally, for contact with customers and co-workers. Must be able to read and comprehend information received via computer terminal, specification reports, memo's & reports. General & Other Must adhere to all company and department personnel policies and procedures. This job description is not intended to be all-inclusive, and the employee will also perform other responsibilities as assigned by his/her immediate supervisor or other management as directed. Riggs reserves the right to reverse or change job duties as the need arises. This job description does not constitute a written or implied contract of employment. Mon, 6 Aug 2012 13:25:18 CST Little Rock, AR 198 Riggs Outdoor - Service Technician - Basic http://riggscathiring.com/jobDesc.asp?JobID=321 Job Title: Service Technician - Basic Reports To: Service Supervisor Department: Service Job Summary: Under direct supervision, the technician performs manual and maintenance tasks as well as minor repairs to equipment in a safe and professional manner. Minimum Requirements: High school diploma or equivalent Valid state class driver's license Minimum of 18 years of age Basic computers skills Must own tools applicable to position Related maintenance experience a plus Key Areas Responsibilities Duties Under direct supervision, the technician performs manual and maintenance tasks as well as minor repairs to equipment in a safe and professional manner. Maintain a clean and safe work area, follow all safety procedures and policies. Maintain positive customer relations through professional interactions with customers, both internal and external. Clean equipment. Attend formal training. Load and unload equipment. Prepare new equipment for sale. Perform minor repairs with minimal supervision. Perform routine maintenance, check on equipment before and after use for damage, hours used, tires, mileage, fuel levels, safety decals, and safety compliance. Perform, in a safe manner, minor repairs of equipment and tools including checking oil, grease, fluids and tagging of equipment for customer-ready status. Communicate with lead technician, counter person and/or service manager for equipment, maintenance requirements and repair parts Provide assistance to all other levels of technicians as needed in regard to troubleshooting repairs. Check out, familiarize, and demonstrate equipment for customers. Perform other duties as assigned/required. Maintain paperwork documentation of work performed (work orders) in a complete and timely manner on a daily/job basis as well as documentation of labor. When necessary and without supervision, accurately order needed parts using reference material as required, including communication with all necessary vendors and suppliers. Appearance Maintain a professional, business-like appearance at all times when representing the Company. Working Conditions Must be able to drive for extended periods of time if needed. Employee is occasionally is submitted to high levels of stress. Employee is frequently exposed to adverse weather conditions. Physical Requirements Activities require handling and grasping with hands when performing repairs or maintenance of equipment by utilizing hand tools power tools, air tools, nuts, bolts, electronic controls and other small parts. Ability to operate foot pedal on equipment to test operation. Frequent lifting up to 20 pounds and occasionally up to 50 pounds. Exposure to loud noise, dust, gas or fumes. Work in unprotected weather elements. Ability to wear hearing and eye protection as required. Ability to bend at the waist and kneel for prolonged periods of time. Ability to walk and stand on concrete and uneven surfaces for at least four hours per day. Ability to climb over or into equipment several times per day. General & Other Duties Follow standard operating procedures. Must adhere to all company and department personnel policies and procedures. This job description is not intended to be all-inclusive, and the employee will also perform other responsibilities as assigned by his/her immediate supervisor or other management as directed. Riggs reserves the right to reverse or change job duties as the need arises. This job description does not constitute a written or implied contract of employment. NOTES: Position is subject to extended hours as business dictates. Current and past performance in department assignments will be considered as a part of the selection process. Transfers between departments are contingent upon realistic resolution of any vacancy caused by transfer from current department. Duties may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing. SALARY RANGE: Dependent upon experience RIGGS is an equal opportunity employer providing equal employment opportunities without regard to race, color, sex, religion, national origin, age, physical or mental handicap or veteran's status. RIGGS continues to support this concept and the application information may be used when related to the job in question. Thu, 3 Aug 2017 08:25:22 CST Benton - Alcoa, AR 321